Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered 9 am - 8 pm Monday- Friday.

Help yourself!

Tristar Products has opened a new website just for you – our customer.
www.tristarcares.com

You can quickly check order status, billing information, learn how to use your product, find tasty recipes and even see special offers. Click www.tristarcares.com and choose your product or option from our easy to read menu. This website is available 24/7 to allow you to look for a recipe, watch how-to videos and product and cooking hints and tips.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.



Customer Service Hours:

Monday – Friday:

9:00 am ~ 8:00 pm EST

Saturday and Sunday:

9:00 am ~ 5:00 pm EST


Contact Us: English and Spanish

Phone Number: 973-287-5192

To check the status of your order 24 hours per day, seven days per week, simply click on www.customerstatus.com